Design Thinking & Employee Experience: Driving Innovation and Engagement in the Workplace
overview
Course Overview
In today’s competitive business landscape, organizations must prioritize employee experience to foster engagement, innovation, and productivity. This course explores how Design Thinking can be applied to create meaningful employee experiences that enhance workplace satisfaction and drive business success. Participants will learn how to implement human-centered strategies, improve talent engagement, and optimize workplace culture through problem-solving, empathy, and creative thinking.
Learning Outcomes
By the end of the course, participants will be able to:
- Understand the principles of Design Thinking and its impact on employee experience
- Develop human-centered workplace strategies to improve engagement
- Identify employee pain points and design solutions that enhance satisfaction
- Foster a culture of innovation, collaboration, and inclusivity
- Implement data-driven approaches to improve employee experience
- Enhance organizational culture through strategic workplace design
- Measure and optimize employee experience initiatives for long-term impact
Curriculum
Introduction to Design Thinking for Employee Experience
What is Design Thinking, and why is it relevant in HR?
The connection between employee experience and business success
Case studies of organizations that have successfully transformed employee experience
Applying Empathy to Workforce Innovation
Understanding employee needs and expectations
Conducting employee journey mapping and persona development
Identifying key touchpoints for employee experience improvement
Creating Employee-Centered Solutions
Brainstorming innovative workplace strategies
Prototyping and testing new HR and engagement initiatives
Using feedback loops to refine employee experience solutions
Enhancing Workplace Culture & Engagement
Building a culture of collaboration, inclusivity, and innovation
Leadership’s role in shaping positive employee experiences
Designing wellness, recognition, and motivation programs
Leveraging Technology for Employee Experience Optimization
Using HR technology and AI to personalize employee interactions
Digital transformation in talent management and engagement
Measuring employee experience with analytics and feedback tools
Measuring and Scaling Employee Experience Strategies
Key performance indicators (KPIs) for employee experience
Data-driven decision-making for workplace innovation
Sustaining employee experience initiatives for long-term success
who attends
Right For You
Participants enrolling for this programme will be required to have no prior Design Thinking experience is required, but a background in HR, leadership, or business strategy. Participants who meet the programme requirement should pay the course fee and complete the enrollment form 2 weeks before the programme kick off date.
- HR professionals and employee experience managers
- Business leaders and executives responsible for talent management
- Organizational development and change management professionals
- Employee engagement and internal communications specialists
- Entrepreneurs and business owners looking to enhance workplace culture
- Anyone involved in workforce transformation and people strategy
Prospective applicants who do not meet the programme requirement but want to join the programme should talk to a Career Advisor.
Key Program Features
Training
The Design Thinking & Employee Experience: Driving Innovation and Engagement in the Workplace training approach employs hands-on learning, which imparts the skills required for specific job roles.
Internship & Projects
The Design Thinking & Employee Experience: Driving Innovation and Engagement in the Workplace course provides up to 4 months of internship while working on real work projects, which adds expertise and verifiable work references in the resident country.
Career Development
The Design Thinking & Employee Experience: Driving Innovation and Engagement in the Workplace course assists participants in securing a job through the development of a professional profile and job prospecting.
teaching team
Meet Your Facilitator(s)
Chukwuma Agomo
Lead L&D Consultant • Nigeria
MBA in Human Resource Management; Data Science for Business certification from Harvard Business School.
Chukwuma Agomo is a seasoned HR professional and data analyst with an MBA in Human Resource Management and a Data Science for Business certification from Harvard Business School. As the Lead L&D Consultant at Primer Hub Limited, he combines strategic thinking with practical skills to design impactful training programs that enhance employee engagement, productivity, and performance. His expertise includes leadership development, data-driven HR strategies, and diversity and inclusion initiatives. Chukwuma has successfully led projects such as leadership programs for multinational corporations and data analyses of employee turnover, earning recognition as a top trainer and sought-after speaker in his field.
course schedule
The Schedule For This Course
Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.
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Virtual
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What It Will Cost
Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.
apply now
Ready to Join the Course?
This programme is designed for executives tasked with igniting innovation within their organisations, or who seek to create innovative solutions to a major challenge.
How to Apply:
- Check the website to select a course of choice and fee.
- Pay the registration fee and tuition to P&F account domiciled at First Bank
- DETAILS Account Name: Piston & Fusion Ltd Account Number: 2015242578 Bank: First Bank of Nigeria
- Send your name, phone no, email, training location, amount paid & proof of payment to fees@pistonandfusion.org
- Complete the enrollment form ONLY AFTER PAYMENT
- CASH PAYMENTS ARE NOT ALLOWED, ALL PAYMENTS MUST BE MADE TO THE COMPANY’S ACCOUNT.
https://www.pistonandfusion.org/enrol-now?type=individual&course=design-thinking-and-employee-experience
Request a Proposal
Are you a corporate client looking to upskill your team?
To register multiple employees for our courses, please fill out this form to request a proposal.
We’ll provide you with a detailed quote, outlining the costs and benefits of your chosen courses. Once approved, we’ll generate an invoice for payment.
Let’s elevate your team's skills together!
https://www.pistonandfusion.org/enrol-now?type=corporate&course=design-thinking-and-employee-experiencecontact us
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Individual
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Corporate
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