Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.
We have all worked with and listened to brilliant people. Some of them were great and… well, some were not so great. The mean and the meek and all those in between can teach us more than they realize. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence. This one-day workshop will help you develop your emotional intelligence.
By the end of the training, participants will be able to:
Introduction to Emotional Intelligence
Defining Emotional Intelligence (EI)
The Importance of EI in Personal and Professional Success
Historical Development and Theories of Emotional Intelligence
Self-Awareness and Self-Regulation
Understanding Self-Awareness
Techniques for Enhancing Self-Awareness
Developing Self-Regulation Skills
Managing Stress and Emotional Resilience
Empathy and Social Awareness
Defining Empathy in Emotional Intelligence
Enhancing Social Awareness Skills
Cultural Competence and Inclusivity
Building Positive Relationships
Interpersonal Skills and Effective Communication
Developing Interpersonal Skills
Active Listening Techniques
Nonverbal Communication
Conflict Resolution Strategies
Emotional Intelligence in Leadership
The Role of EI in Leadership
Leading with Empathy and Authenticity
Building High-Performing Teams
Emotional Intelligence in the Workplace
Emotional Intelligence and Organizational Culture
Conflict Management in the Workplace
Motivating and Influencing Others
Emotional Intelligence in Decision Making
EI’s Impact on Decision Making
Navigating Difficult Decisions with Emotional Intelligence
Group Decision Making and Collaboration
Personal Development and Continued Growth
Setting Personal and Professional EI Goals
Creating an EI Development Plan
Resources for Ongoing Learning and Growth
Participants enrolling for this programme will be required to have minimum of 3 years’ professional experience. Participants who meet the programme requirement should pay the course fee and complete the enrollment form 2 weeks before the programme kick off date.
Requirements:
Prospective applicants who do not meet the programme requirement but want to join the programme should talk to a Career Advisor.
The Emotional Intelligence training approach employs hands-on learning, which imparts the skills required for specific job roles.
The Emotional Intelligence course provides up to 4 months of internship while working on real work projects, which adds expertise and verifiable work references in the resident country.
The Emotional Intelligence course assists participants in securing a job through the development of a professional profile and job prospecting.
Trainer • Nigeria
B.Sc. in Sociology; OND in Social Development and Administration; CBAP certification; IIBA certification; CICRM certification;
Innocent Ativie is a passionate trainer with a B.Sc. in Sociology, an OND in Social Development and Administration, and professional certifications in Business Analysis (CBAP, IIBA) and Customer Relationship Management (CICRM). Specializing in HR, Learning and Development, HRM, Customer Management, and Business Analysis, Innocent helps businesses identify strategies and best practices to drive growth. He achieved a 95% increase in in-app transactions through process improvement and has trained over 500 business development officers to boost business success. As a trainer at the business school, Innocent combines his real-world experience and enthusiasm to inspire students and equip them with the skills to excel in the business world.
Lead L&D Consultant • Nigeria
MBA in Human Resource Management; Data Science for Business certification from Harvard Business School.
Chukwuma Agomo is a seasoned HR professional and data analyst with an MBA in Human Resource Management and a Data Science for Business certification from Harvard Business School. As the Lead L&D Consultant at Primer Hub Limited, he combines strategic thinking with practical skills to design impactful training programs that enhance employee engagement, productivity, and performance. His expertise includes leadership development, data-driven HR strategies, and diversity and inclusion initiatives. Chukwuma has successfully led projects such as leadership programs for multinational corporations and data analyses of employee turnover, earning recognition as a top trainer and sought-after speaker in his field.
Head Admin/HR • Nigeria
Master's in Public Administration; Bachelor's in Mass Communication; ACIPM (Associate Chartered Institute of Personnel Management)
Kristy Ejikeme is a dedicated and accomplished trainer specializing in Human Capital Development, with over a decade of experience in personnel management, customer relationships, and office administration. Holding a Master’s in Public Administration and a Bachelor’s in Mass Communication, Kristy combines strategic thinking with effective communication skills. She is certified with the ACIPM accreditation, showcasing her commitment to continuous learning. As a trainer, Kristy excels in masterful communication, empathetic leadership, relationship-building, conflict resolution, and organizational expertise. Beyond teaching, she serves as Head Admin/HR at Piston and Fusion Business Academy, applying her skills to ensure smooth operations and the development of human capital within the organization.
Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.
25th Jun – 26th Jun, 2025
As of Wed Feb 05 2025
Wed & Thu
8:30am – 4pm
2 days
Contact Us
25th Jun – 26th Jun, 2025
As of Wed Feb 05 2025
Wed & Thu
8:30am – 4pm
2 days
Contact Us
Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.
Virtual Only
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Virtual Only
3 Months
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CV & LinkedIn Profile Development
Exam Application (Only for Certification courses)
Classroom & Virtual
Print & PDF
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Teabreak & Lunch
Souvenir
Notepad & Pen
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Classroom & Virtual
Print & PDF
Print & PDF
3 Months
Tea Break & Lunch
Souvenir
Notepad & Pen
CV & LinkedIn Profile Development
Exam Application (Only for Certification courses)
This programme is designed for executives tasked with igniting innovation within their organisations, or who seek to create innovative solutions to a major challenge.
Are you a corporate client looking to upskill your team?
To register multiple employees for our courses, please fill out this form to request a proposal.
We’ll provide you with a detailed quote, outlining the costs and benefits of your chosen courses. Once approved, we’ll generate an invoice for payment.
Let’s elevate your team's skills together!
https://www.pistonandfusion.org/enrol-now?type=corporate&course=emotional-intelligenceWe help you decide if this course is a good match for your career. We can also help you plan and develop a career path.
We help you decide if this course is a good match for your career. We can also help you plan and develop a career path.