Event Managment: Strategy, Types and Customer Service
- Description
- Curriculum
Event Managment: Strategy, Types and Customer Service Course Overview
Event Management is a dynamic field that involves planning, organizing, and executing various types of events, from conferences and meetings to weddings and concerts. The Event Management Course is designed to provide participants with a deeper understanding of the principles, strategies and techniques involved in planning, organizing, and executing successful events. This course covers the strategic aspects of event management, encompassing a wide range of topics to equip students with the knowledge and skills required to create and manage events effectively.
Who Should Attend
- Individuals in Event Management
- Job-seekers looking to start a career in organising and managing events
- Managers and senior-level executives in the hospitality industry
Introduction to Event Management
- Definition and scope of event management
- Historical perspective and evolution of the industry
- Key roles and responsibilities of event managers
Types of Events
- Corporate events (meetings, conferences, seminars)
- Social events (weddings, parties, festivals)
- Entertainment events (concerts, sports events)
- Non-profit and charity events
- Trade shows and exhibitions
Event Planning and Strategy
- Setting event objectives and goals
- Budgeting and financial management
- Venue selection and logistics
- Risk management and contingency planning
Marketing and Promotion
- Event marketing strategies
- Sponsorship and partnerships
- Ticketing and registration
- Promotion through digital channels
Customer Service and Guest Experience
- Understanding the customer journey
- Managing customer expectations
- Crisis management and customer complaints
- Post-event follow-up and feedback
Adeola Badmus
I am Adeola, my 15-year professional career has spanned several roles, organizations, and sectors. I served as a project manager in IntroIT Consulting, Head of Institute / Chief Operating Officer for the Institute for Advance e-Studies, I currently hold the position as the senior project consultant & marketing director for Piston & Fusion. My qualification includes MSc. In Marketing, BSc. In Business Administration, Digital Marketing, PMP, PRINCE 2, NEBOSH, Level 3 Award in Education & Training. I have been privileged to attend some of the best institutions globally, the University of Lagos, Lagos Business School, and the University of Liverpool (UK). I am a member of AMA, PMI & IOSH. I have trained over 4000+ professionals in marketing, branding, project management, data analytics, and other business-related programs.
Participants enrolling for this programme will be required to have minimum of 3 years’ professional experience. Participants who meet the programme requirement should pay the course fee and complete the enrollment form 2 weeks before the programme kick off date.
Prospective applicants who do not meet the programme requirement but wants to join the programme should should follow the process detailed below.
Application Process
- Start a chat with the online course adviser or complete the application form
- Application will be reviewed by programme committee
- Application acceptance will be communicated by programme committee
- Pay the programme fee after receiving acceptance from the committee
- Check your mail for programme schedule and payment confirmation
Participant’s Experience
What is included in the Course Programme Pack
- Practice Manual & Textbook
- Participants workbook & Exercises
- Templates for professional practice
- Local & international case studies
- Recognized Certification of Completion
- Branded Personalized programme pack & stationaries
- Breakfast & Lunch
- 3 Star Accommodation (Optional – Available on Request)
Kindly note all training materials for the Virtual Online classes will be in electronic formats (PDF & MS Word)
Event Management Course Fees & Dates for Upcoming Classroom & Virtual Online In 2024
Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.
| Event Management Programme | |
| Course Objective: | The Programme’s focus is to help participants develop strategies for events and execute accordingly |
| Classroom | |
| Weekday Date: | Contact Us |
| Weekend Date: | Contact Us |
| Location: | 122a Obadina Street, Omole Phase 1 Ikeja Lagos |
| Virtual Class | Fee: ₦100,000 | $160 |
| Weekday Date: | Contact Us |
| Weekend Date: | Contact Us |
| Location: | Microsoft Teams | Zoom |
Anthony Ani
“Relocating to Canada was the most challenging decision I and my family had to make, the uncertainties of a new country. I was determined that I won't risk everything to start earning minimum wage. I took my PMP training with Piston & Fusion, earned my certification at the first attempt, and to be honest it has elevated my career trajectory”
Gabriel Eluke (Human Resources/Admin) | Netcom Africa Limited
"I became a professional Human Resource personnel after my training with piston and Fusion. It brought a great turn around to my career and remains one of the best decisions I ever took. "
Okhueleigbe Usifo (Construction safety officer/ OFA) | Beedie Construction Canada
"The firm I worked with in Abuja had not paid salaries for 5 months, I decided to leave the country, and left for Dubai. I applied for a safety officer vacancy, out of 15 applicants I was the only person that was selected with HSE level 1, 2 and 3 certificate. I thought getting a job here would be difficult but my certificate helped me."
Uju Edinbus | Perform Group (Goal.com)
"I wanted to change my job, I needed something to give me the advantage to switch jobs. My friend advised I take a digital marketing course, after the training I started prospecting jobs, I got a call for my first interview, at the interview I was grilled extensively on my credentials, thanks to my digital marketing knowledge I got what I will describe as my dream job."
Mojisola Mosuro PMP | ExxonMobil
“As a fresh graduate I knew getting a good job would be a challenge. I researched online for a professional course to boost my CV, and I found P&F Project Management course. I completed the course. I have since changed jobs 3 times. Project Management. was the best Decision I made.”
Why Piston & Fusion Is Ranked Amongst the Best Business Institute In Nigeria
- We have trained 6000+ professionals
- We have over 10 years industry experience
- Our facilitators are experienced and certified
- We offer post training career advice and support
People who enrolled for this course, also enrolled for the following courses
| Hospitality Management Studies |
Food Safety and Hygiene in the Catering Industry |
| Logistics and Supply Chain Management | Fleet Management |
All You Need to Know About Event Management Course
What is Event Management?
Event management is the process of planning and executing public and private events for personal or corporate purposes. These events come in varieties, they could be business conventions, festivals, training seminars, conferences, ceremonies, parties, and others.
What Is The Role of Event Management?
Event managers are responsible for planning and organizing events. They ensure that every part of an event, from the workers to vendors and entertainment, is meticulously planned and executed.
Course details
Level
Beginner
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