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Hospitality Management Studies

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Hospitality Management Studies

Hospitality Management Studies Course Overview

This Hospitality Management Course is designed to provide participants with a foundational understanding of the hospitality industry, its various sectors, and the best practices that drive success in the industry. Through hands-on learning and exercises, case studies, and industry examples, participants will thoroughly explore the fundamental concepts of hospitality management; customer service, operations, marketing, and leadership. At the end of the training, participants will be equipped with the necessary knowledge and skills required to excel in various roles within the dynamic and growing hospitality industry.

Who Should Attend

  • Individuals looking to start careers in the hospitality industry
  • Job-seekers looking to  gain employment in the industry
  • Managers and senior-level executives in the industry
  • Entrepreneurs looking to take on a business venture in hospitality
  • Anyone enthusiastic about learning more about the industry

Programme Outline

Introduction to the Hospitality Industry

  • What is hospitality?
  • The different segments of the hospitality industry
  • The history and development of the hospitality industry

Trends and Challenges in the Hospitality Industry

  • Emerging technologies in the hospitality industry
  • Sustainability in the hospitality industry
  • The impact of COVID-19 on the hospitality industry

Customer Service Excellence

  • Understanding customer expectations
  • Service quality and guest satisfaction
  • Communication and interpersonal skills
  • Handling guest complaints and feedback

Marketing in Hospitality

  • Introduction to marketing concepts
  • Branding and positioning in hospitality
  • Digital marketing and online presence
  • Sales techniques and revenue management

Sustainability in the Hospitality Industry

  • What is sustainability in the hospitality industry?
  • Why is sustainability important in the hospitality industry?
  • How can hospitality businesses be more sustainable?

Leadership and Management in Hospitality

  • Leadership styles and qualities
  • Team dynamics and motivation
  • Conflict resolution and problem-solving
  • Financial management in hospitality

Career Opportunities in the Hospitality Industry

  • Exploring different sectors of the hospitality industry (hotels, restaurants, event management, etc.)
  • Networking and building a hospitality career path
  • Resume building and interview skills
  • Internship and job placement guidance

Facilitators

Adeola Badmus

I am Adeola, my 15-year professional career has spanned several roles, organizations, and sectors. I served as a project manager in IntroIT Consulting, Head of Institute / Chief Operating Officer for the Institute for Advance e-Studies, I currently hold the position as the senior project consultant & marketing director for Piston & Fusion. My qualification includes MSc. In Marketing, BSc. In Business Administration, Digital Marketing, PMP, PRINCE 2, NEBOSH, Level 3 Award in Education & Training. I have been privileged to attend some of the best institutions globally, the University of Lagos, Lagos Business School, and the University of Liverpool (UK). I am a member of AMA, PMI & IOSH. I have trained over 4000+ professionals in marketing, branding, project management, data analytics, and other business-related programs.

Enrollment Criteria

Participants enrolling for this programme will be required to have minimum of 3 years’ professional experience. Participants who meet the programme requirement should pay the course fee and complete the enrollment form 2 weeks before the programme kick off date.

Prospective applicants who do not meet the programme requirement but wants to join the programme should should follow the process detailed below.

Application Process

  1. Start a chat with the online course adviser or complete the application form
  2. Application will be reviewed by programme committee
  3. Application acceptance will be communicated by programme committee
  4. Pay the programme fee after receiving acceptance from the committee
  5. Check your mail for programme schedule and payment confirmation

Enroll Now


    Participant’s Experience

    What is included in the Course Programme Pack

    • Practice Manual & Textbook
    • Participants workbook & Exercises
    • Templates for professional practice
    • Local & international case studies
    • Recognized Certification of Completion
    • Branded Personalized programme pack & stationaries
    • Breakfast & Lunch
    • 3 Star Accommodation (Optional – Available on Request)

    Kindly note all training materials for the Virtual Online classes will be in electronic formats (PDF & MS Word)

    Hospitality Management Studies Course Fees & Dates for Upcoming Classroom & Virtual Online In 2024

    Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.

    Hospitality Management Studies Programme
    Course Objective: The Programme focus is to provide participants with the necessary skill and information required to excel in the hospitality industry.
    Classroom
    Weekday Date: Contact Us
    Weekend Date: Contact Us
    Location: 122a Obadina Street, Omole Phase 1 Ikeja Lagos
    Virtual Class Fee: ₦100,000 | $160
    Weekday Date: Contact Us
    Weekend Date: Contact Us
    Location: Microsoft Teams | Zoom
    Anthony Ani
    “Relocating to Canada was the most challenging decision I and my family had to make, the uncertainties of a new country. I was determined that I won't risk everything to start earning minimum wage. I took my PMP training with Piston & Fusion, earned my certification at the first attempt, and to be honest it has elevated my career trajectory”
    Gabriel Eluke (Human Resources/Admin) | Netcom Africa Limited
    "I became a professional Human Resource personnel after my training with piston and Fusion. It brought a great turn around to my career and remains one of the best decisions I ever took. "
    Okhueleigbe Usifo (Construction safety officer/ OFA) | Beedie Construction Canada
    "The firm I worked with in Abuja had not paid salaries for 5 months, I decided to leave the country, and left for Dubai. I applied for a safety officer vacancy, out of 15 applicants I was the only person that was selected with HSE level 1, 2 and 3 certificate. I thought getting a job here would be difficult but my certificate helped me."
    Uju Edinbus | Perform Group (Goal.com)
    "I wanted to change my job, I needed something to give me the advantage to switch jobs. My friend advised I take a digital marketing course, after the training I started prospecting jobs, I got a call for my first interview, at the interview I was grilled extensively on my credentials, thanks to my digital marketing knowledge I got what I will describe as my dream job."
    Mojisola Mosuro PMP | ExxonMobil
    “As a fresh graduate I knew getting a good job would be a challenge. I researched online for a professional course to boost my CV, and I found P&F Project Management course. I completed the course. I have since changed jobs 3 times. Project Management. was the best Decision I made.”
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    Why Piston & Fusion Is Ranked Amongst the Best Business Institute In Nigeria

    • We have trained 6000+ professionals
    • We have over 10 years industry experience
    • Our facilitators are experienced and certified
    • We offer post training career advice and support

    People who enrolled for this course, also enrolled for the following courses

    Employee Wellness Training: Workplace Well-being & Worklife Balance Quality Control
    Health and Safety Management Food Safety and Hygiene in the Catering Industry

    All You Need to Know About Hospitality Management Studies

    What is the starting salary for individuals in the Hospitality Industry?

    The starting salary for individuals in the hospitality industry in Nigeria can vary widely upon several factors, including the specific job role, the location within Nigeria, the level of education and experience of the individual, and the type and size of the hospitality establishment. However, top-level salaries may be close to 250,000 – 500,000 monthly.

    Hospitality Management Jobs in Nigeria

    The hospitality industry provides a wide range of job opportunities from managerial positions down to customer service. Individuals in hospitality can take up roles as chefs, hotel managers, restaurant clerks, waiters, receptionists, event planners, house-keeping etc.

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    Level Intermediate
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