Business Etiquette

overview

Course Overview

If you have ever had an awkward moment where:

  • You aren’t sure which fork to use,
  • Don’t know which side plate is yours,
  • You have ever had to make small talk with a Very Important Person and been lost for words…

Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make. This Business Etiquette training will help you handle most of those socially difficult moments.

Learning Outcomes

By the end of the training, participants will be able to:

  • Demonstrate a professional demeanor in various business settings, both online and in person.
  • Practice effective communication skills for clear and professional interactions.
  • Apply proper business etiquette for greetings, introductions, and networking.
  • Navigate business meals with confidence by understanding proper dining etiquette.
  • Project a professional image through appropriate business attire and mindful use of technology.
  • Develop cultural awareness to understand and adapt to diverse business environments.
  • Handle challenging situations such as receiving criticism or giving feedback with grace and professionalism.

Curriculum

Business etiquette basics

The handshake

Business card etiquette

The skill of making small talk

Do you remember names?

Making that great first impression

Dress for success

Business dining

E-mail and telephone etiquette


who attends

Right For You

Participants enrolling for this programme will be required to have a minimum of 3 years’ professional experience. Participants who meet the programme requirement should pay the course fee and complete the enrollment form 2 weeks before the programme kick off date.

Requirements:

  • Business professionals who want to improve their communication skills and overall professional presence.
  • Individuals interested in developing strong interpersonal skills for networking and building relationships.
  • Entrepreneurs, Business owners, seeking to navigate various business settings with confidence and cultural awareness.
  • Working professionals who want to make a positive first impression and enhance their career prospects.

Prospective applicants who do not meet the programme requirement but want to join the programme should talk to a Career Advisor.

Key Program Features

Training

The Business Etiquette training approach employs hands-on learning, which imparts the skills required for specific job roles.

Internship & Projects

The Business Etiquette course provides up to 4 months of internship while working on real work projects, which adds expertise and verifiable work references in the resident country.

Career Development

The Business Etiquette course assists participants in securing a job through the development of a professional profile and job prospecting.

teaching team

Meet Your Facilitator(s)

Kristy Ejikeme

Kristy Ejikeme

Head Admin/HRNigeria

Master's in Public Administration; Bachelor's in Mass Communication; ACIPM (Associate Chartered Institute of Personnel Management)

Kristy Ejikeme is a dedicated and accomplished trainer specializing in Human Capital Development, with over a decade of experience in personnel management, customer relationships, and office administration. Holding a Master’s in Public Administration and a Bachelor’s in Mass Communication, Kristy combines strategic thinking with effective communication skills. She is certified with the ACIPM accreditation, showcasing her commitment to continuous learning. As a trainer, Kristy excels in masterful communication, empathetic leadership, relationship-building, conflict resolution, and organizational expertise. Beyond teaching, she serves as Head Admin/HR at Piston and Fusion Business Academy, applying her skills to ensure smooth operations and the development of human capital within the organization.

course schedule

The Schedule For This Course

Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.

Classroom

Weekdays

Dates:

8th May – 9th May, 2025

As of Wed Feb 05 2025

Days:

Thu & Fri

Time:

8:30am – 4pm

Duration:

2 days

Weekends

Contact Us

Virtual

Weekdays

Dates:

8th May – 9th May, 2025

As of Wed Feb 05 2025

Days:

Thu & Fri

Time:

8:30am – 4pm

Duration:

2 days

Weekends

Contact Us

fees

What It Will Cost

Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.

Standard

₦120,000

Virtual Only

Course Materials

PDF

Certificate

PDF

Manual, Cases & Templates

PDF

Mentorship

-

Refreshment

-

Perks

-

-

Additional Services

-

-

Standard Plus

₦150,000

Virtual Only

Course Materials

PDF

Certificate

PDF

Manual, Cases & Templates

PDF

Mentorship

3 Months

Refreshment

-

Perks

-

-

Additional Services

CV & LinkedIn Profile Development

Exam Application (Only for Certification courses)

Professional

₦170,000

Classroom & Virtual

Course Materials

Print & PDF

Certificate

Print

Manual, Cases & Templates

Print

Mentorship

-

Refreshment

Teabreak & Lunch

Perks

Souvenir

Notepad & Pen

Additional Services

-

-

Professional Plus

₦200,000

Classroom & Virtual

Course Materials

Print & PDF

Certificate

Print

Manual, Cases & Templates

Print & PDF

Mentorship

3 Months

Refreshment

Tea Break & Lunch

Perks

Souvenir

Notepad & Pen

Additional Services

CV & LinkedIn Profile Development

Exam Application (Only for Certification courses)

apply now

Ready to Join the Course?

This programme is designed for executives tasked with igniting innovation within their organisations, or who seek to create innovative solutions to a major challenge.

How to Apply:

  • Check the website to select a course of choice and fee.
  • Pay the registration fee and tuition to P&F account domiciled at First Bank
  • DETAILS Account Name: Piston & Fusion Ltd Account Number: 2015242578 Bank: First Bank of Nigeria
  • Complete the enrollment form ONLY AFTER PAYMENT
  • CASH PAYMENTS ARE NOT ALLOWED, ALL PAYMENTS MUST BE MADE TO THE COMPANY’S ACCOUNT.

https://www.pistonandfusion.org/enrol-now?type=individual&course=business-etiquette

Request a Proposal

Are you a corporate client looking to upskill your team?

To register multiple employees for our courses, please fill out this form to request a proposal.

We’ll provide you with a detailed quote, outlining the costs and benefits of your chosen courses. Once approved, we’ll generate an invoice for payment.

Let’s elevate your team's skills together!

https://www.pistonandfusion.org/enrol-now?type=corporate&course=business-etiquette
contact us

Want to Get in Touch?

Individual

Get Free Career Counselling

We help you decide if this course is a good match for your career. We can also help you plan and develop a career path.

Corporate

Get Free L&D Plan

We help you decide if this course is a good match for your career. We can also help you plan and develop a career path.