Business Ethics
Creative Thinking and Innovation Course
Critical Thinking
Effective Planning and Scheduling
Emotional Intelligence
Goal Setting
Problem Solving & Decision Making
Public Speaking : Presentation Skills
Stress Management
Time Management: Strategies for Productivity and Efficiency
Writing Reports and Proposals
Elevate Your Image, Build Strong Relationships, and Drive Career Success
This Business Etiquette training course provides comprehensive knowledge and practical skills required to navigate professional environments with confidence, grace, and cultural sensitivity. It is designed to equip participants with methodologies for making strong first impressions, communicating effectively in various settings (in-person, virtual, written), networking with ease, handling dining scenarios, and understanding cross-cultural nuances. This course will empower you to project professionalism, build lasting relationships, avoid costly social blunders, and ultimately enhance your personal brand and career trajectory.
By the end of the Business Etiquette course, participants will be able to:
Module 1: Foundations of Professional Presence
Module 2: Communication Etiquette
Module 3: Social and Networking Etiquette
Module 4: Business Dining Etiquette
Module 5: Workplace Etiquette and Professional Conduct
Module 6: Cross-Cultural Etiquette and International Business
Module 1: Foundations of Professional Presence
What is Business Etiquette? Its Role in Today's Business World.
The Power of First Impressions and Personal Branding.
Professional Dress Codes: Business Formal, Business Professional, Business Casual.
Body Language and Non-Verbal Communication: Posture, Gestures, Eye Contact.
Projecting Confidence and Approachability.
Module 2: Communication Etiquette
Verbal Communication: Introductions (Self and Others), Active Listening, Small Talk, Respectful Dialogue.
Written Communication: Email Etiquette (Subject Lines, Tone, Attachments), Professional Memo and Report Writing Basics.
Virtual Communication: Video Conferencing Best Practices (Muting, Backgrounds, Attire), Virtual Meeting Protocols.
Telephone Etiquette and Voicemail Protocols.
Module 3: Social and Networking Etiquette
Making Introductions and Remembering Names.
Effective Networking Strategies: Before, During, and After Events.
Mastering the Art of Small Talk and Professional Conversations.
Handling Business Cards: Exchange and Follow-up.
Navigating Office Parties and Professional Social Gatherings.
Module 4: Business Dining Etiquette
Formal vs. Informal Dining: Understanding the Differences.
Table Settings and Utensil Usage.
Order of Service and Guest Protocol.
Dining Conversations and Avoiding Distractions.
Handling Difficult Food and Beverages.
Tipping and Payment Etiquette.
Module 5: Workplace Etiquette and Professional Conduct
Office Cubicle/Open Plan Etiquette.
Meeting Etiquette: Punctuality, Preparation, Participation, Follow-up.
Managing Interruptions and Respecting Boundaries.
Handling Difficult Colleagues and Conflict Resolution Basics.
Professionalism in Digital Spaces: Social Media and Instant Messaging.
Respect for Diversity and Inclusion.
Module 6: Cross-Cultural Etiquette and International Business
Understanding Cultural Differences: High-Context vs. Low-Context Cultures.
Greetings, Gestures, and Personal Space Across Cultures.
Dining and Gift-Giving Customs in Different Regions.
Navigating Business Meetings and Negotiations in a Cross-Cultural Context.
Developing Cultural Intelligence (CQ).
Researching and Adapting to New Cultural Norms.
Participants enrolling for this programme will be required to have a minimum of 3 years’ professional experience. Participants who meet the programme requirement should pay the course fee and complete the enrollment form 2 weeks before the programme kick off date.
Prospective applicants who do not meet the programme requirement but want to join the programme should talk to a Career Advisor.
Piston and Fusion offer the Business Etiquette Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates for classroom and virtual online class.
Business Etiquette Course Schedule for Lagos, Abuja, & Online
Contact Us
Contact Us
Piston and Fusion offer the Business Etiquette Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See fees for classroom and virtual online class.
Piston & Fusion Business Academy empowers individuals and businesses to achieve their professional goals through a variety of innovative courses, programs, and career services.
Talk to the Career Advisor and join the next schedule.
Our Business Etiquette Training Location in Lagos, Abuja, PH & Online
Piston & Fusion Business Academy Lagos Training Centre is located at 122a Obadina Street, Omole Phase 1, Ikeja | Abuja Office is located at 22 Kumasi Cres, Wuse 2, Abuja 904101, Federal Capital Territory
You can join our classes from anywhere in Nigeria, Canada, the UK and the US via our Virtual Online Programs.
We help you decide if this course is a good match for your career. We can also help you plan and develop a career path.
