delivery
Classroom & Virtual
duration
2 days
enrolled students
9,999
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overview
Course Overview
Business Process Management helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimized to make sure they are still meeting the goals that they were designed to accomplish. A business that can successfully manage its processes is able to maintain a competitive edge, while increasing productivity and efficiency and decreasing costs.
The Business Process Management course will introduce you to business process management. You’ll learn how business processes can help you improve your company’s bottom line by providing a higher level of quality and consistency for your customers.
Learning Outcomes
By the end of the course, participants will be able to:
- Understand the fundamentals of business process management (BPM) and its role in organizational efficiency and effectiveness.
- Identify and document business processes.
- Apply process modeling techniques to map and analyze business processes.
- Use process analysis tools to identify areas for improvement.
- Develop and implement strategies for process improvement using methodologies like Lean Six Sigma.
- Leverage technology to automate and optimize business processes.
- Monitor and measure process performance using key performance indicators (KPIs).
- Continuously improve business processes through ongoing monitoring and feedback.
- Communicate effectively about business processes to stakeholders.
Curriculum
- Introduction to Business Process Management (BPM)
- BPM Methodologies and Frameworks
- Business Process Identification and Mapping
- Process Analysis and Performance Metrics
- Process Design and Modeling
- Implementing Process Improvement Initiatives
- Process Optimization and Continuous Improvement
- Strategic Leadership and Adaptability
- Governance and Compliance in BPM
Introduction to Business Process Management (BPM)
Defining BPM and Its Importance
Historical Evolution of BPM
BPM vs. Business Process Reengineering (BPR)
BPM Methodologies and Frameworks
Overview of BPMN (Business Process Model and Notation)
Six Sigma and Lean Principles in BPM
Business Process Identification and Mapping
Identifying Key Business Processes
Process Documentation Techniques
Process Mapping and Flowcharts
Process Analysis and Performance Metrics
Key Performance Indicators (KPIs) in BPM
Process Analysis Techniques
Root Cause Analysis for Process Issues
Process Design and Modeling
Principles of Effective Process Design
BPMN Modeling Techniques
Designing for Efficiency and Effectiveness
Implementing Process Improvement Initiatives
Lean Six Sigma Principles
Kaizen Events and Rapid Improvement Workshops
Change Management in BPM
Process Optimization and Continuous Improvement
Strategies for Process Optimization
Creating a Culture of Continuous Improvement
Monitoring and Adapting to Changing Business Needs
Strategic Leadership and Adaptability
Strategies for Process Optimization
Creating a Culture of Continuous Improvement
Monitoring and Adapting to Changing Business Needs
Governance and Compliance in BPM
Establishing BPM Governance
Ensuring Compliance in Business Processes
Auditing and Monitoring Process Execution
who attends
Right For You
Participants enrolling for this programme will be required to have a minimum of 3 years’ professional experience. Participants who meet the programme requirement should pay the course fee and complete the enrollment form 2 weeks before the programme kick off date.
Requirements:
- Experienced business professionals looking to improve their business process management skills.
- Business owners who want to gain a better understanding of their business processes and identify areas for improvement.
- Mid to senior-level executives in any sector
- Entrepreneurs and CEOs who are keen on developing a robust understanding of business process management to safeguard their businesses and enhance strategic decision-making processes.
- Working professionals who are seeking to transition their careers, jobs, or industries to specialize in business process management.
Prospective applicants who do not meet the programme requirement but want to join the programme should talk to a Career Advisor.
Key Program Features
Training
The Business Process Management training approach employs hands-on learning, which imparts the skills required for specific job roles.
Internship & Projects
The Business Process Management course provides up to 4 months of internship while working on real work projects, which adds expertise and verifiable work references in the resident country.
Career Development
The Business Process Management course assists participants in securing a job through the development of a professional profile and job prospecting.
teaching team
Meet Your Facilitator(s)
testimonials
What Participants Said
The P&F Experience
Piston & Fusion Business Academy empowers individuals and businesses to achieve their professional goals through a variety of innovative courses, programs, and career services.

course schedule
The Schedule For This Course
Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.
Classroom
Weekdays
Dates:
16th Jan – 17th Jan, 2025
Days:
Thu & Fri
Time:
8:30am – 3:30pm
Duration:
2 days
Weekends
Contact Us
Virtual
Weekdays
Dates:
16th Jan – 17th Jan, 2025
Days:
Thu & Fri
Time:
8:30am – 3:30pm
Duration:
2 days
Weekends
Contact Us
fees
What It Will Cost
Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.
₦190,000
₦240,000
₦270,000
₦320,000
Standard
₦190,000
Virtual Only
Course Materials
Certificate
Manual, Cases & Templates
Mentorship
-
Refreshment
-
Perks
-
-
Additional Services
-
-
₦190,000
₦240,000
₦270,000
₦320,000
Standard Plus
₦240,000
Virtual Only
Course Materials
Certificate
Manual, Cases & Templates
Mentorship
3 Months
Refreshment
-
Perks
-
-
Additional Services
CV & LinkedIn Profile Development
Exam Application (Only for Certification courses)
₦190,000
₦240,000
₦270,000
₦320,000
Professional
₦270,000
Classroom & Virtual
Course Materials
Print & PDF
Certificate
Manual, Cases & Templates
Mentorship
-
Refreshment
Teabreak & Lunch
Perks
Souvenir
Notepad & Pen
Additional Services
-
-
₦190,000
₦240,000
₦270,000
₦320,000
Professional Plus
₦320,000
Classroom & Virtual
Course Materials
Print & PDF
Certificate
Manual, Cases & Templates
Print & PDF
Mentorship
3 Months
Refreshment
Tea Break & Lunch
Perks
Souvenir
Notepad & Pen
Additional Services
CV & LinkedIn Profile Development
Exam Application (Only for Certification courses)
apply now
Ready to Join the Course?
This programme is designed for executives tasked with igniting innovation within their organisations, or who seek to create innovative solutions to a major challenge.
How to Apply:
- Check the website to select a course of choice and fee.
- Pay the registration fee and tuition to P&F account domiciled at First Bank
- DETAILS Account Name: Piston & Fusion Ltd Account Number: 2015242578 Bank: First Bank of Nigeria
- Send your name, phone no, email, training location, amount paid & proof of payment to fees@pistonandfusion.org
- Complete the enrollment form ONLY AFTER PAYMENT
- CASH PAYMENTS ARE NOT ALLOWED, ALL PAYMENTS MUST BE MADE TO THE COMPANY’S ACCOUNT.
Reserve a slot
FAQs
Frequently Asked Questions
The course syllabus covers the following knowledge areas;
- The fundamentals of BPM
- Defining BPM
- Reflecting on processes
- The business process life cycle
- The vision phase
- The design phase (including process mapping)
- The modeling phase
- The execution phase
- The monitoring phase (including an introduction to the balanced scorecard and business activity monitoring)
- The optimization phase (including an introduction to Lean and Six Sigma methods)
The following training materials and resources will be needed for the course, but it will be provided by Piston & Fusion;
- Student manuals
- Training slides
- Stationary
- Tea & lunch
- Start a chat with our online career adviser to determine the course suitability for your career
- Enroll for the course and attend the upcoming training for your preferred location
- Develop a new CV and update your profile with the new skills you have acquired from the course
- Prospect for employment opportunities for this profession