Sales Ethics and Compliance: Building Trust Through Ethical Sales Practices
overview
Course Overview
Sales ethics and compliance are critical in maintaining credibility, fostering customer trust, and ensuring long-term success. This course equips sales professionals with the knowledge and skills to navigate ethical dilemmas, adhere to regulatory standards, and implement best practices in responsible selling. Learn how to build lasting relationships, avoid legal risks, and drive ethical sales performance.
Learning Outcomes
By the end of the course, participants will be able to:
- Understand the principles of ethical selling and compliance regulations.
- Identify and resolve ethical dilemmas in sales transactions.
- Develop trust-based relationships with customers and stakeholders.
- Navigate industry regulations, consumer protection laws, and anti-corruption policies.
- Implement responsible sales strategies that align with company values.
- Avoid misleading tactics and unethical sales behaviors.
- Strengthen corporate reputation through integrity-driven sales approaches.
- Develop policies and procedures for ethical sales practices in organizations.
Curriculum
Introduction to Sales Ethics and Compliance
Understanding ethical principles in sales
The role of compliance in sales success
Ethical challenges in different industries
Regulatory and Legal Frameworks
Consumer protection laws and fair trade policies
Anti-bribery and anti-corruption laws
Data privacy and confidentiality in sales
Building Trust Through Ethical Selling
Customer-centric sales approaches
Transparency and honesty in sales communication
Managing conflicts of interest
Handling Ethical Dilemmas in Sales
Case studies on ethical sales scenarios
Recognizing and avoiding deceptive sales tactics
Ethical decision-making frameworks
Developing an Ethical Sales Culture
Leadership’s role in fostering ethical sales behavior
Implementing compliance programs in sales teams
Monitoring and enforcing ethical sales policies
who attends
Right For You
Participants enrolling for this programme will be required to have a minimum of 3 years’ professional experience. Participants who meet the programme requirement should pay the course fee and complete the enrollment form 2 weeks before the programme kick off date.
Requirements:
- Sales professionals and account managers seeking to enhance ethical selling skills.
- Business leaders and executives responsible for sales governance.
- Compliance officers and legal professionals in sales organizations.
- Entrepreneurs and business owners looking to establish ethical sales cultures.
- Marketing and customer relations professionals handling client interactions.
Prospective applicants who do not meet the programme requirement but want to join the programme should talk to a Career Advisor.
Key Program Features
Training
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Internship & Projects
The {Name of Course} course provides up to 4 months of internship while working on real work projects, which adds expertise and verifiable work references in the resident country.
Career Development
The {Name of Course} course assists participants in securing a job through the development of a professional profile and job prospecting.
teaching team
Meet Your Facilitator(s)
Adeola Badmus
Senior Project Consultant • Nigeria
PhD Marketing; MSc Marketing; PSM I II and III;
Dr. Adeola Badmus is a seasoned marketing expert with a PhD and MSc in Marketing. He has a successful track record in brand development, project management, and digital marketing. He has held leadership positions at Fusion Versity and has been a consultant at Piston & Fusion Business Academy. Currently, he is a faculty member at a business school, where he shares his knowledge and experience with aspiring business leaders.
Hope Okunmahie
Head of Career & Business Advisory • Nigeria
B.Sc. in Accounting; Diploma in Professional Marketing; MDS certification; CIM (Member of the Chartered Institute of Marketing).
Hope Okunmahie is the Head of Career & Business Advisory at Piston & Fusion Business Academy, with a B.Sc. in Accounting, a Diploma in Professional Marketing, and certifications from MDS and CIM. With a strong foundation in finance and marketing, she has a proven track record of helping sales teams across various industries achieve increased revenue and business growth. Beyond teaching, Hope is a dedicated volunteer mentor on Micro Mentor, offering career advice and guidance. Her expertise in developing marketing strategies, business plans, and optimizing processes empowers individuals and businesses to unlock their full potential and succeed in the evolving business landscape.
course schedule
The Schedule For This Course
Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.
Classroom
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Virtual
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fees
What It Will Cost
Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.
apply now
Ready to Join the Course?
This programme is designed for executives tasked with igniting innovation within their organisations, or who seek to create innovative solutions to a major challenge.
How to Apply:
- Check the website to select a course of choice and fee.
- Pay the registration fee and tuition to P&F account domiciled at First Bank
- DETAILS Account Name: Piston & Fusion Ltd Account Number: 2015242578 Bank: First Bank of Nigeria
- Send your name, phone no, email, training location, amount paid & proof of payment to fees@pistonandfusion.org
- Complete the enrollment form ONLY AFTER PAYMENT
- CASH PAYMENTS ARE NOT ALLOWED, ALL PAYMENTS MUST BE MADE TO THE COMPANY’S ACCOUNT.
https://www.pistonandfusion.org/enrol-now?type=individual&course=sales-ethics-and-compliance
Request a Proposal
Are you a corporate client looking to upskill your team?
To register multiple employees for our courses, please fill out this form to request a proposal.
We’ll provide you with a detailed quote, outlining the costs and benefits of your chosen courses. Once approved, we’ll generate an invoice for payment.
Let’s elevate your team's skills together!
https://www.pistonandfusion.org/enrol-now?type=corporate&course=sales-ethics-and-compliancecontact us
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