Design Thinking & Employee Experience: Driving Innovation and Engagement in the Workplace

Transform workplace culture, enhance engagement, and innovate with our Design Thinking & Employee Experience course.

Design Thinking & Employee Experience: Driving Innovation and Engagement in the Workplace

Apply Before

March 31, 2025

Next Start Date(s)

Fees

delivery

Classroom & Virtual

duration

3 days

enrolled students

9,999

Design Thinking & Employee Experience: Driving Innovation and Engagement in the Workplace

overview

Course Overview

In today’s competitive business landscape, organizations must prioritize employee experience to foster engagement, innovation, and productivity. This course explores how Design Thinking can be applied to create meaningful employee experiences that enhance workplace satisfaction and drive business success. Participants will learn how to implement human-centered strategies, improve talent engagement, and optimize workplace culture through problem-solving, empathy, and creative thinking.

Learning Outcomes

By the end of the course, participants will be able to:

  • Understand the principles of Design Thinking and its impact on employee experience
  • Develop human-centered workplace strategies to improve engagement
  • Identify employee pain points and design solutions that enhance satisfaction
  • Foster a culture of innovation, collaboration, and inclusivity
  • Implement data-driven approaches to improve employee experience
  • Enhance organizational culture through strategic workplace design
  • Measure and optimize employee experience initiatives for long-term impact

Curriculum

Introduction to Design Thinking for Employee Experience

Applying Empathy to Workforce Innovation

Creating Employee-Centered Solutions

Enhancing Workplace Culture & Engagement

Leveraging Technology for Employee Experience Optimization

Measuring and Scaling Employee Experience Strategies

Introduction to Design Thinking for Employee Experience

What is Design Thinking, and why is it relevant in HR?

The connection between employee experience and business success

Case studies of organizations that have successfully transformed employee experience

Applying Empathy to Workforce Innovation

Understanding employee needs and expectations

Conducting employee journey mapping and persona development

Identifying key touchpoints for employee experience improvement

Creating Employee-Centered Solutions

Brainstorming innovative workplace strategies

Prototyping and testing new HR and engagement initiatives

Using feedback loops to refine employee experience solutions

Enhancing Workplace Culture & Engagement

Building a culture of collaboration, inclusivity, and innovation

Leadership’s role in shaping positive employee experiences

Designing wellness, recognition, and motivation programs

Leveraging Technology for Employee Experience Optimization

Using HR technology and AI to personalize employee interactions

Digital transformation in talent management and engagement

Measuring employee experience with analytics and feedback tools

Measuring and Scaling Employee Experience Strategies

Key performance indicators (KPIs) for employee experience

Data-driven decision-making for workplace innovation

Sustaining employee experience initiatives for long-term success

who attends

Right For You

Participants enrolling for this programme will be required to have no prior Design Thinking experience is required, but a background in HR, leadership, or business strategy. Participants who meet the programme requirement should pay the course fee and complete the enrollment form 2 weeks before the programme kick off date.

Requirements:

  • HR professionals and employee experience managers
  • Business leaders and executives responsible for talent management
  • Organizational development and change management professionals
  • Employee engagement and internal communications specialists
  • Entrepreneurs and business owners looking to enhance workplace culture
  • Anyone involved in workforce transformation and people strategy

Prospective applicants who do not meet the programme requirement but want to join the programme should talk to a Career Advisor.

Key Program Features

Training

The Design Thinking & Employee Experience: Driving Innovation and Engagement in the Workplace training approach employs hands-on learning, which imparts the skills required for specific job roles.

Internship & Projects

The Design Thinking & Employee Experience: Driving Innovation and Engagement in the Workplace course provides up to 4 months of internship while working on real work projects, which adds expertise and verifiable work references in the resident country.

Career Development

The Design Thinking & Employee Experience: Driving Innovation and Engagement in the Workplace course assists participants in securing a job through the development of a professional profile and job prospecting.

teaching team

Meet Your Facilitator(s)

testimonials

What Participants Said

The P&F Experience

Piston & Fusion Business Academy empowers individuals and businesses to achieve their professional goals through a variety of innovative courses, programs, and career services.

The P&F Experience Video

course schedule

The Schedule For This Course

Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.

Classroom

Weekdays

Dates:

7th Apr – 9th Apr, 2025

Days:

Mon – Wed

Time:

8:30am – 3:30pm

Duration:

3 days

Weekends

Contact Us

Virtual

Weekdays

Dates:

7th Apr – 9th Apr, 2025

Days:

Mon – Wed

Time:

8:30am – 3:30pm

Duration:

3 days

Weekends

Contact Us

fees

What It Will Cost

Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.

STD

₦260,000

STD +

₦320,000

PRO

₦380,000

PRO +

₦440,000

Standard

₦260,000

Virtual Only

Course Materials

PDF

Certificate

PDF

Manual, Cases & Templates

PDF

Mentorship

-

Refreshment

-

Perks

-

-

Additional Services

-

-

apply now

Ready to Join the Course?

This programme is designed for executives tasked with igniting innovation within their organisations, or who seek to create innovative solutions to a major challenge.

How to Apply:

  • Check the website to select a course of choice and fee.
  • Pay the registration fee and tuition to P&F account domiciled at First Bank
  • DETAILS Account Name: Piston & Fusion Ltd Account Number: 2015242578 Bank: First Bank of Nigeria
  • Complete the enrollment form ONLY AFTER PAYMENT
  • CASH PAYMENTS ARE NOT ALLOWED, ALL PAYMENTS MUST BE MADE TO THE COMPANY’S ACCOUNT.

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Want to Get in Touch?

Get Free Career Counselling

We help you decide if this course is a good match for your career. We can also help you plan and develop a career path.

FAQs

Frequently Asked Questions

It is an innovative approach that applies human-centered design principles to improve workplace culture, engagement, and talent retention by focusing on employee needs.

A positive employee experience leads to higher productivity, retention, and job satisfaction, ultimately driving business growth and competitiveness.

The course covers employee journey mapping, workplace innovation frameworks, HR analytics, Design Thinking methodologies, and engagement strategies.

This course is ideal for HR professionals, business leaders, entrepreneurs, and organizational development experts who want to improve workforce experience and engagement.